Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
When you buy something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. If you chose to have your items delivered to a third party such as a friend, we will also have their name and address. We also maintain an order history of your purchases. In common with many other online services, we may use "cookies" to store and sometimes to track information about you.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
If you want, you can chose to sign up to our mailing list. We promise not to bombard you with emails but we will keep you updated with news, events, new products and any special offers we may be running.
The information we hold is used only by us except where we use third party agents to perform certain functions for us such as credit card processing, delivering packages and fulfilling orders. In those cases, we only provide the information necessary for the performance of those specific functions. We do not sell or provide information to any third party other than if we have a legal obligation to do so, we don’t like spam any more than you do!
When you provide us with personal information to complete a transaction, verify your credit or debit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you change your mind, you can unsubscribe via any email that we send you or you can contact us at any time by emailing firstname.lastname@example.org.
If you want to see a copy of any personal information that we hold on you, you may request to see a copy upon payment of a fee. If you require any information to be updated, deleted or blocked, please send us an email to email@example.com.
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We use World Pay and PayPal to process all of our credit and debit card transactions. WorldPay is a payment service provider who process over half of the credit and debit card transactions across the UK. The Payment Gateway is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as WorldPay and PayPal have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, set by Google and tracks who visits the store and from where
Please note that on some pages of our website you may notice that cookies have been set that are not related to Made For You or our authorised service providers. When you visit a page with content embedded from, for example, YouTube or Facebook, these service providers may set their own cookies on your web browser. These anonymous cookies may be set by that third party to track the success of their application or to customise their application to you. Made For You does not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org.